Chicago Knife Work’s shipping Policy is as under:
Order Processing :
Chicago Knife Works is committed to fast and swift shipping of all orders to customers. We are closed on weekends and public holidays. Most order shipments are processed within 2 – 4 business days. Expedited order’s cut-off time is 8 AM EST if expedited orders received after the cut off time it will ship next business day. The day your order ships (leaves our warehouse) does not count as a transit day. Orders received over the weekends are processed on following Monday. It should be noted that business days don’t include weekends and public holidays. During festive, promotional, or holiday periods, shipping of orders might take longer than normal due to increased volume. Orders total $100 or may require a signature upon delivery.
In some cases orders that are shipped to an address that is not authorized by the credit card issuer are subject to delays, verification emails/phone calls, and/or cancellation. Additionally, in some cases orders that are shipped to an address other than the authorized billing address are subject to delay and verification. In situations where we cannot authenticate the validity of an order that order will be canceled.
Standard Shipping:
Standard shipping can take 5 to 7 business days to be delivered. Free shipping is only offered on a qualified products and addresses on the USA mainland only.
Charged Shipping on Oversize and Overweight :
Oversized and Overweight Items will incur a standard shipping cost and or additional handling charges.
*No free shipping will be applied on any of the discount coupons.
Delay Shipping:
During the promotional, festive, or holiday season, there can be a delay in the processing of orders from the warehouse, due to the large volume of orders.
Urgent Shipping:
Urgent/expedited shipment is sent over for overnight delivery. Due to some restrictions in shipping, few products can’t be shipped for overnight delivery. The expedited order’s cut-off time is 8 AM EST. If an order is received after 8 AM EST it will ship the next business day.
Shipping Confirmation:
A shipping confirmation along with the tracking number is mailed to your provided email ID. You are requested to keep a track of your shipment through provided tracking number.
International Shipments:
The international shipping method selected by the customer does not include any duties and taxes liable for import. The recipient of the order will be responsible to bear all duties and taxes, at the time of delivery.
Different Billing/Shipping Address:
A shipping address other than the billing address will require special approval from our internal department and it will be at our discretion to process the order or cancel it.
